INTRODUCTION: Christian Appalachian Project (“CAP” or “we” or “our”) recognizes the importance of protecting your privacy and is committed to respecting the privacy of our donors. This Privacy Policy  (the “Privacy Policy”)  explains what information we collect when you visit our websites or use our mobile applications(collectively websites and mobile applications the “Website”). We have developed this Privacy Policy to provide visitors with information regarding the types of personal and non-personal information we collect on the Website, how we may use that information, and with whom we share it.  Please note that this Privacy Policy applies only to our online information-gathering and dissemination practices, and does not apply to any of our practices conducted offline. By visiting the Website, you are accepting the practices and policies described below, and you are further indicating that you agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not visit or use the Website. We may update this Privacy Policy from time to time, so please check this Privacy Policy periodically for changes. The last time this Privacy Policy has been updated is indicated by the date delineated below.

SUMMARY

The notifications provided by this Privacy Policy include:

• What personally identifiable information and non-personally identifiable information we collect when you access our Platform.
• The information we collect when you make a donation
• How we use the information we collect.
• With whom the information may be shared.
• The kind of procedures we employ in an effort to hinder the unauthorized access, use or disclosure of information you provide to us.
• Information related to third-party websites.
• The laws that apply to those accessing the Website
• How you can learn about changes to the Privacy Policy
• How you can amend the information we collect on you

PERSONAL INFORMATION WE COLLECT 

When you visit our Website, you may provide us with personally identifying information (such as name, address, e-mail address, telephone number, and/or credit/debit card information) and other information on a voluntary basis, as more particularly described below. We do not knowingly collect sensitive information, such as Social Security numbers. Please do not send sensitive, personal or confidential information to us directly through the Website, or by email to any of the contact email addresses listed on the Website. 

Examples of instances in which we may collect personal information include (but are not limited to):

• Sign up for CAP communication
• Make a donation online
• Volunteer
• Register for a fundraising event
• Sign up for print publications or other materials
• Ask a question of our staff
• Submit a prayer request
• Complete a survey

NON-PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

Records regarding the type of individual inquiries we receive are used to create aggregate reports, without reference to any personal information, for internal use only. Your individual queries are accessed only by CAP employees on a “need-to-know” basis and are purged in accordance with our internal policies.

We also collect certain non-personal information (data in a form that does not support direct association with any specific person or individual) by automated means when you visit the Website.  Much of this information is collected through the use of third-party tracking services, which includes Google Analytics (and Google Tag Manager) and Meta. The information collected may include usage information, such as the numbers and frequency of users to the Website, pages visited, web browsing histories, online purchases and searches, social networking activities and similar data.  When gathered, this data, if used, is used in the aggregate, and not in a manner that is intended to identify you personally. This type of aggregate information may be shared with third parties at any time.  In addition to the third-party tracking services mentioned above, we also collect this information through various other means, including "cookies” and IP addresses, as further explained below. 

Cookies

Visitors should be aware that non-personal information and data may be automatically collected on the Website through the use of “cookies.” “Cookies” are small text files that a web server can place in a visitor’s browser cache — and similar technology (such as Java Script and Web beacons or transparent gifs as further discussed below) to collect data.   We use cookies to allow you to stay logged on to our websites, to permit us to recognize repeat visitors, to facilitate your use of the site and to track access to and use of our sites and compile aggregate data that will allow content improvements. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them.  We may also use cookies for other purposes, such as to identify and authenticate visitors, to maintain continuity during a user session, or to gather data about the usage of our website for research and other purposes. We do not save passwords in the cookies. 

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, If you set your browser to reject all cookies, you may not be able to use all the functionality on our Website.  Our cookies do not gather personally identifiable information. In some cases, CAP may also use another company to operate web servers for our Website. CAP uses the cookie information gathered by these companies in the same manner as stated in this Privacy Policy.

Re-Targeting

Cookies may also be used for “re-targeting.”  Re-targeting is a cookie-based technology that uses specific code to anonymously “follow” or track previous visitors to our Website after they leave, and allows us to target advertisements to those previous visitors as they visit other websites. As such, when you visit our Website we may “activate” an anonymous browser cookie.

Web Beacons

Certain pages on the Website contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. Web beacons also may be used to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web beacons may also recognize when the email was opened, how many times it was forwarded and which URLs (links within the email) were clicked.

IP Addresses

When you visit and interact with the Website, CAP and third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We gather this information to track web site visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. We may use this information to enhance our Website or for other lawful purposes.

Do Not Track Notice

Some web browsers incorporate a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. How browsers communicate and respond to the Do Not Track signal is not yet uniform. For this reason, like many web websites, the Website do not currently respond to or alter their practices in response to a Do Not Track signal. 

If you want more information on any of these practices, you can contact us here:

Christian Appalachian Project
485 Ponderosa Drive
Paintsville, KY 41240
Toll Free: 1-866-270-4CAP (4227)
capinfo@chrisapp.org

HOW WE MAY SHARE YOUR INFORMATION; ADVERTISEMENTS; EMAIL LIST SHARING

Personal information we collect is maintained in our national database. CAP does not share your personal information or email address with third parties outside the organization without your consent, except as described in this privacy policy.

We may also disclose all of the information (described herein) that we collect, as stated in this Privacy Policy, including in accordance with the terms set forth in this section. CAP works with a variety of third-party partners in order to allow us to make the Website available to you, to host and store the information we collect from you, to collect and process donations, and to provide certain functionality and features. We may also allow third parties to place advertisements on the Website.  Except as stated in this Privacy Policy, we do not reveal personally identifiable information about you to third parties for their independent use unless: (1) you expressly authorize CAP to do so, (2) it is necessary to allow CAP and its service providers or agents to provide services on CAP’s behalf, (3) it is to provide products or services to you, (4) it is disclosed to entities that perform marketing or data aggregation services for CAP, (5) it is necessary in connection with a sale of all or substantially all of the assets of CAP or the merger of CAP into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which CAP is not the survivor, (6) CAP is required or permitted to do so for any or all of the following reasons: (i) to comply with a subpoena, legal process, government request or any other legal obligation, (ii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Website or our network, and/or (iii) to protect the rights, privacy, property, business, or safety of CAP, its partners and employees or the visitors to the Website. 

Additionally, we may periodically exchange member and/or supporter postal mailing lists with other organizations, who similarly provide us with their mailing lists.  Mailing list exchanges provides the CAP with a cost effective way to potentially expand our membership base by obtaining the names and addresses of other likely donors. Please note that we do not exchange or rent email addresses. If you prefer that we do not exchange your name and postal address - or if you wish to modify the frequency of future communications from CAP - please email us at                               with “do not exchange” in the subject line of the email, or call us at 1-866-270-4227, and let us know that you do not want your name and address shared.  In every case we will do our best to promptly respond to your request.

OUR DATA SECURITY PRACTICES

CAP implements physical, electronic and managerial procedures to ensure that your personal information is protected at all times, including encryption, firewalls and password protection. Our servers are housed in an off-site secured co-location facility. 

No method of transmission over the internet, or method of electronic storage is 100% secure, so therefore while CAP uses commercially-reasonable means to protect site visitors’ personal information, CAP cannot guarantee its absolute security.

HOW DO I KNOW THAT MY PRIVACY WILL BE PROTECTED IF I GIVE ONLINE

Our online donation forms, in partnership FundraiseUp, are provided on a secure server. CAP has partnered with FundraiseUp to securely process your donation. 

All information will be encrypted by your browser and only our secure server will be able to read your information. Your payment information is transmitted over a secure connection between your computer and our server using Secure Socket Layer (SSL) encryption and is encrypted when submitted to the payment processor.

This payment information is never shared with unrelated third parties other than the processors and other vendors and consultants with whom we work.  Your payment information may be stored for verification purposes, for processing recurring donations that you have authorized and for processing returns.

THIRD PARTY WEBSITES; ADVERTISEMENTS

We also provide links to a variety of third-party social media sites and/or websites – such as Instagram, X, LinkedIn, Facebook and others - as a service to you, and in order to provide you additional information and/or content related to the work that we do, or additional venues in which you can learn about and discuss the activities of CAP. Please be aware that personal information that you may disclose on social networking sites may be visible to anyone visiting those sites and may be collected and used by third parties. Christian Appalachian Project is not responsible for the disclosure or subsequent use of any information voluntarily provided by users on such sites.

We may also allow third parties to place advertisements on the Website.  Please note that we have no affiliation with any of these other parties and/or websites, and cannot control and are not responsible for the information collection, use, and disclosure practices of such third parties; we encourage you to review and understand their privacy practices and policies, if any, before using providing any personally identifying information to them or initiating any financial transactions.  We are not responsible for the content or information of these websites, or any other use of the linked website. 

CHILDRENS’ PRIVACY

CAP does not offer its services or promote its Website to, nor does it intentionally collect or retain personal information from, children who are younger than 13 years of age.  Visitors to the website are cautioned, however, that the collection of personal information submitted in an email or through the website will be treated as though it was submitted by an adult, and may, unless exempted from access by Federal or State law, be subject to public access.  If you believe your child or any child for whom you may be responsible may have submitted information to CAP without indicating their actual age and would like it removed, please contact us at capinfo@chrisapp.org and CAP will promptly address.

REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You can do so by calling in to Donor Services at 1-866-270-4CAP (4227) or opting out via email  at capinfo@chrisapp.org.

HOW CAN I PROVIDE IDEAS AND FEEDBACK; ASK QUESTIONS?

We welcome your thoughts as we continually strive to improve our site to meet donor needs. Please send email to capinfo@chrisapp.org or go to the “Contact Us” section of our Website to see the different ways to get in touch.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to revise this Privacy Policy at any time by updating this posting. Please check back regularly and to see if there have been any changes to this policy, which you can determine by reviewing the Effective Date listed below. By continuing to use the Website after those changes become effective, you agree to be bound by the revised Privacy Policy.

PRIVACY POLICY EFFECTIVE DATE

This Privacy Policy is effective as of  9.5.25.

ARTIFICIAL INTELLIGENCE USE POLICY

Introduction

At Christian Appalachian Project (CAP), we are committed to using technology—including Artificial Intelligence (AI)—in ways that align with our mission to build hope, transform lives, and share Christ’s love through service in Appalachia. This policy outlines how we responsibly and transparently use AI to support our programs, communications, and operations.

1. PURPOSE OF AI AT CAP

CAP uses AI tools to enhance our ability to serve communities more effectively. These tools help us:

• Improve communication with supporters and participants
• Streamline administrative tasks
• Generate content such as newsletters, reports, and outreach materials
• Analyze data to better understand community needs and program impact

AI is used to support—not replace—the human compassion and judgment that define our work.

2. ETHICAL PRINCIPLES

We are guided by the following principles in our use of AI:

• Transparency: We aim to be open about how AI supports our work, while balancing the need to protect participant privacy.
• Accountability: All AI-generated content is reviewed by CAP staff before publication.
• Privacy: We do not feed donor or participant data into open-source or unsecured AI models. All platforms used at CAP undergo a thorough vetting process to ensure data security and compliance.
• Equity: We monitor AI outputs to avoid bias and ensure fairness in all communications.

3. DATA PROTECTION AND PRIVACY

CAP does not use AI tools to process or store sensitive personal information in open or unvetted environments. We work with trusted platforms that may include AI features, but all such platforms are reviewed and approved through a formal vetting process to ensure data security and compliance with our privacy standards.

4. HUMAN OVERSIGHT

All AI-generated content is reviewed by CAP staff to ensure it reflects our values, is factually accurate, and is appropriate for our audiences. AI is a tool to assist our team—not a decision-maker.

5. APPROVED USE CASES

CAP uses AI tools for:

• Drafting and editing written content
• Summarizing internal reports for external communication
• Enhancing accessibility (e.g., transcriptions, translations)
• Creating or modifying images to protect participant privacy without misrepresentation 

We do not use AI for:

• Making decisions about individuals
• Replacing human interaction in service delivery
• Creating content that could mislead or misrepresent

6. TRANSPARENCY TO OUR COMMUNITY

We believe our supporters and participants deserve to know how technology is used in our work. We remain committed to transparency in our overall approach and practices.

7. CONTINUOUS LEARNING AND IMPROVEMENT

As AI technology evolves, so will our practices. We are committed to reviewing this policy annually and updating it to reflect best practices, community feedback, and changes in the technology landscape.

CONTACT

For questions or concerns about CAP’s use of AI, please contact us at capinfo@chrisapp.org.